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TechIDManager

Central Host 1.74 and Management Console 1.74

January 29, 2021 by TechIDManager

Today version 1.74 of the Central Host and 1.74 of the Management Console were deployed to AWS to better server all existing and future TechIDManager clients. No action on clients … Read more “Central Host 1.74 and Management Console 1.74”

Categories Releases

TechClient Version 1.73

February 10, 2023January 19, 2021 by TechIDManager

Changes for this release are

  1. Fixed issue with sometimes double typing domain name when sending just the user name.
  2. Added remembering of column sizes and window size. 

 … Read more “TechClient Version 1.73”

Categories Releases, TechClient Releases

Central Host 1.71 and Management Console 1.71

October 30, 2020 by TechIDManager

Today version 1.71 of the Central Host and 1.71 of the Management Console were deployed to AWS to better server all existing and future TechIDManager clients. No action on clients … Read more “Central Host 1.71 and Management Console 1.71”

Categories Releases

DomainService Version 1.70

October 14, 2020 by TechIDManager

Changes for this release are 

  1. Removed Tech account management changes.

Download DomainService_version_1.70x64_release

Download DomainService_version_1.70x86_release… Read more “DomainService Version 1.70”

Categories DomainService Releases, Releases

TechClient Version 1.70

February 10, 2023October 13, 2020 by TechIDManager

Changes for this release are

  1. Modified key sending to account for minor issue with sending keys with a “double hop” (remote access window in a remote access window).

 … Read more “TechClient Version 1.70”

Categories Releases, TechClient Releases

Benefits of TechIdManager

October 8, 2020 by TechIDManager

Remote Access for IT technicians is a sensitive security issue with HIPAA, Credit Cards, and all clients who value their data. Remote access for IT technicians happens so often that … Read more “Benefits of TechIdManager”

Categories Documentation, FAQ

Explainer Video

October 6, 2020 by TechIDManager

A video is a great way to quickly convey information, to help someone understand a new concept, to entertain and educate at the same time. After all a picture is … Read more “Explainer Video”

Categories Documentation, Technology

DomainService Version 1.67

October 10, 2019 by TechIDManager

Changes for this release are 

  1. Password length and complexity options
  2. Tech account deactivate changes. 

Download DomainService version 1.67 x86

Download DomainService version 1.67 x64

 … Read more “DomainService Version 1.67”

Categories DomainService Releases, Releases

Deactivating a Technician

September 10, 2019 by TechIDManager

To deactivate a technician in a TechIdentityManager system do the following. 

  1. Have a manager from your MSP/IT company uses the ManagementConsole to deactivate the technician.
    1. Logon to ManagementConsole
    2. Select the
… Read more “Deactivating a Technician”
Categories Documentation

Activating a new Technician

September 10, 2019 by TechIDManager

To add a technician to an existing TechIdentityManager system do the following. 

  1. Have the technician install TechClient on their device using the ClientID that is unique to your MSP/IT company. 
… Read more “Activating a new Technician”
Categories Documentation
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