Documentation – Page 6 – TechIDManager

AD-OU feature in DomainService piece of TechIdManger

December 7, 2022April 13, 2021 by TechIDManager

New for DomainService version 1.90 is the AD-OU feature. This feature allows the managed privileged technician accounts to be created (or moved) to an OU (Organizational Unit) within the AD … Read more “AD-OU feature in DomainService piece of TechIdManger”

Benefits of TechIdManager

October 8, 2020 by TechIDManager

Remote Access for IT technicians is a sensitive security issue with HIPAA, Credit Cards, and all clients who value their data. Remote access for IT technicians happens so often that … Read more “Benefits of TechIdManager”

Explainer Video

October 6, 2020 by TechIDManager

A video is a great way to quickly convey information, to help someone understand a new concept, to entertain and educate at the same time. After all a picture is … Read more “Explainer Video”

Deactivating a Technician

October 30, 2024September 10, 2019 by TechIDManager

To deactivate a technician in a TechIdentityManager system do the following.

Have a manager from your MSP/IT company uses the ManagementConsole to deactivate the technician.
1. Logon to ManagementConsole
2. Select the

Activating a new Technician

September 10, 2019 by TechIDManager

To add a technician to an existing TechIdentityManager system do the following.

Have the technician install TechClient on their device using the ClientID that is unique to your MSP/IT company.

Setup of TechClient for Version 1.X

August 29, 2019April 18, 2019 by TechIDManager

TechClient is the piece of the TechIdentityManager system that is installed on the computers, and mobile devices, of each technician. TechClient retrieves and shows the passwords to the technician based … Read more “Setup of TechClient for Version 1.X”

Changing DomainService from x86 to x64

October 23, 2024April 1, 2019 by TechIDManager

To change a the “bitness” of a DomainService client from x86 to x64. This might be required if the wrong version is initially installed or some other situation causes the … Read more “Changing DomainService from x86 to x64”

Setup of DomainService for TechIDManager

April 9, 2025March 29, 2019 by TechIDManager

This document describes how to setup the DomainService that runs on each domain (or workstation in a workgroup) to create and manage identities for technicians.

The DomainService should only be … Read more “Setup of DomainService for TechIDManager”

Why create “TechIDManager”?

September 1, 2022March 29, 2019 by TechIDManager

We at Ruffian Software believe that the management of the identities (logins, password, and permissions) of IT technicians should not be a burden on the technician or the IT company … Read more “Why create “TechIDManager”?”