Activating a new Technician

To add a technician to an existing TechIDManager system do the following. 

Have the technician install TechIDClient on their device using the ClientID that is unique to your MSP/IT company.  
Have a manager from your MSP/IT company uses the TechIDPortal to activate the technician.  
  Logon to TechIDPortal  
  Select the “Techs” page  
  Click “Activate” for the new technician  

Within 1 hour of activating the technician, in a default setup, they will have unique accounts on each domain, and all their usernames/passwords will be available in their TechIDClient on their device. No one else will be able to see their usernames/passwords. 

In a more complicated setup, the combination of TechGroups, DomainGroups, and RightsGroups that the technician is assigned in on the TechIDPortal will control which rights they have on which domains.