Documentation Archives - Ruffian Software

Trouble Shooting: No users created on a Domain

January 19, 2023January 17, 2023 by RuffianSoftware

Issue: You have installed the DomainService, it is listed in the Management Console and there are no users are showing up in the Tech Client for anyone, or the users … Read more “Trouble Shooting: No users created on a Domain”

“Allow Log On Locally” and “Deny Log On Locally” with TechIDManager

January 9, 2023January 6, 2023 by RuffianSoftware

Let’s say you want to limit which techs can logon to some servers on a Domain (or multiple servers on multiple domains) with TechIDManager. This can be done inclusively or … Read more ““Allow Log On Locally” and “Deny Log On Locally” with TechIDManager”

Minimal Install Instructions for TechIdManager

December 20, 2022December 12, 2022 by RuffianSoftware

For a 5 day free trial or to start paid use of TechIDManager, these instructions should take about 30 minutes to go from nothing installed to a working TechIdManager deployment … Read more “Minimal Install Instructions for TechIdManager”

TechSignupStyle – TechFirst vs ManagementFirst

December 11, 2022 by RuffianSoftware

When TechIDManager was first released, we used a TechFirst signup process for Techs. We have added a ManagementFirst signup process for Techs. So what is the difference?

TechFirst – A … Read more “TechSignupStyle – TechFirst vs ManagementFirst”

Putting TechClient on a second computer

September 13, 2022 by RuffianSoftware

Techs should use these instructions to put an installation of TechClient on a second computer to get access to the same set of credentials from two (or more) computers. You … Read more “Putting TechClient on a second computer”

Adding a Co-Managed tech

August 25, 2022August 25, 2022 by RuffianSoftware

Co-Managed: A situation where the MSP provides IT service to a company, and there is an employee of that company that also does IT service for that company. There could

Using non-US keyboard with TechIDManager

August 22, 2022August 15, 2022 by RuffianSoftware

By default TechIDManager’s TechClient that runs on Windows supports an standard US layout keyboard for the “Send Keys” functions. If you are getting the wrong characters typed with using “Send … Read more “Using non-US keyboard with TechIDManager”

DomainService- How to update versions

September 11, 2022July 13, 2022 by RuffianSoftware

TechIDManager DomainService does not do auto-updates. There are two reasons for this.

RuffianSoftware has chosen to NOT do remote code execution. This is for very specific security concerns and to

Migrate domain to a new server

April 28, 2022 by RuffianSoftware

Every now and then you will want to, or have to, migrate an AD from from domain controller to another. You can just uninstall DomainService from the old one and … Read more “Migrate domain to a new server”

Azure AD integration

January 9, 2023April 14, 2022 by RuffianSoftware

TechIDManager integrates with Azure AD to give MSPs the same ability to create a unique account for every tech on every tenant that they help manage. Each tech gets a … Read more “Azure AD integration”