Documentation Archives - Page 2 of 4

Minimal Install Instructions for TechIDManager

August 14, 2023December 12, 2022 by TechIDManager

The installation process takes about 30 minutes to go from nothing installed to a working TechIDManager deployment with 1 domain setup and 1 technician setup.

Additional domains should be added … Read more “Minimal Install Instructions for TechIDManager”

TechSignupStyle – TechFirst vs ManagementFirst

December 11, 2022 by TechIDManager

When TechIDManager was first released, we used a TechFirst signup process for Techs. We have added a ManagementFirst signup process for Techs. So what is the difference?

TechFirst – A … Read more “TechSignupStyle – TechFirst vs ManagementFirst”

Putting TechClient on a second computer

March 11, 2023September 13, 2022 by TechIDManager

Techs should use these instructions to put an installation of TechClient on a second computer to get access to the same set of credentials from two (or more) computers. You … Read more “Putting TechClient on a second computer”

Adding a Co-Managed tech

February 6, 2023August 25, 2022 by TechIDManager

Co-Managed: A situation where the MSP provides IT service to a company, and there is an employee of that company that also does IT service for that company. There could

Using non-US keyboard with TechIDManager

August 22, 2022August 15, 2022 by TechIDManager

By default TechIDManager’s TechClient that runs on Windows supports an standard US layout keyboard for the “Send Keys” functions. If you are getting the wrong characters typed with using “Send … Read more “Using non-US keyboard with TechIDManager”

DomainService- How to update versions

September 11, 2022July 13, 2022 by TechIDManager

TechIDManager DomainService does not do auto-updates. There are two reasons for this.

RuffianSoftware has chosen to NOT do remote code execution. This is for very specific security concerns and to

Migrate domain to a new server

March 11, 2023April 28, 2022 by TechIDManager

Every now and then you will want to, or have to, migrate an AD from from domain controller to another. You can just uninstall DomainService from the old one and … Read more “Migrate domain to a new server”

Azure AD Install Instructions

July 10, 2023April 14, 2022 by TechIDManager

TechIDManager agent installs in Azure AD to give MSPs the same ability to create a unique account for every tech on every tenant that they help manage. Each tech gets … Read more “Azure AD Install Instructions”

Azure AD integration – How to update versions

December 7, 2022March 30, 2022 by TechIDManager

TechIDManager integrates with Azure AD to give MSPs the same ability to create a unique account for every tech on every tenant that they help manage. Each tech gets a … Read more “Azure AD integration – How to update versions”

Install Instructions for TechClient

March 11, 2023February 21, 2022 by TechIDManager

Techs should use these instructions to install the TechClient part of TechIDManager. You should use these instructions if your company has setup TechIDManager and you need to get added as … Read more “Install Instructions for TechClient”