Install Instructions – TechIDManager

A video overview of what it looks like to install TechIDManager –> Installation Overview.

The installation process takes about an hour to go from nothing installed to a working TechIDManager deployment with a few technicians set up and a few types of agents working. TechIDManager offers a White Glove Install if you want us to go through this process with you.

These instructions cover installing agents manually. We provide example source for PowerShell scripts with each release to run in any RMM so the whole agent installation process can be automated.

Technicians only: follow these instructions for your setup: https://ruffiansoftware.com/install-instructions-for-techclient

There are 5 parts to a TechIDManager install.

1	Setup company’s account with TechIDManager (5 minutes)
2	Setup Managers in the TechIDPortal (10 minutes)
3	Setup Technicians with TechIDClient (10 minutes)
4	Install the agents where accounts are created and maintained for technicians. (15 minutes if done manually, can be fully automated… see Deployment Examples)
	4.1	Install TechIDAgent.Windows on Domain Controller for creating unique accounts
	4.2	Install TechIDAgent.Windows on Workstation for creating unique accounts
	4.3	Install TechIDAgent.EntraID (AzureAD) for creating unique accounts
	4.4	Install TechIDAgent.Windows on Domain Controller for managing a shared account
	4.5	Install TechIDAgent.Windows on Workstation for managing a shared account
	4.6	Install TechIDAgent.Windows on a computer for managing a Service use “servicename” commandline option and setup like a shared account
	4.7	Install TechIDAgent.Windows on a computer for managing an AutoLogon use “autologon” commandline option and setup like a shared account
5	Rinse and repeat Step 4 as needed to finish deploying everywhere you want (Faster than you think)

TechIDManager offers a White Glove Install if you want us to go through this process with you, or if you have questions about any step. Just book some time and we will help figure it all out.

Any questions – support@ruffiansoftware.com

Install Instructions – TechIDManager

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