Techs should use these instructions to install the TechClient part of TechIDManager. You should use these instructions if your company has setup TechIDManager and you need to get added as a tech to the system. You will need 2 pieces of information from your manager.
- Client ID Everyone at a company uses the same ClientID
- User Name
We at Ruffian Software Inc. attempt to provide a white glove installation service and process. We are happy to setup a meeting to do all these steps with you, and anyone in your company. If you want help, then book installation assistance.
|Step #||What to do||Expected Result|
|1||Download the latest TechClient from||TechClient_version_X.Y.msi downloaded to your computer|
|2||Run the TechClient_version_X.Y.msi file to install it||TechClient installed on your computer|
|3||Run “Ruffian Software” -> “TechClient” from the start menu||TechClient starts and shows a startup wizard.|
|4||Follow the setup wizard when TechClient starts for the first time.
The ClientID and User Name from above are needed.
|All the information is filled out|
|5||Once the setup Wizard is finished, go to the Settings tab (by clicking the 3 horizontal bars in the top right corner) and “Export Keys…”||A text file with the keys to do a recovery if needed.|
|6||Let your manager know you have installed the TechClient so they can activate your account.||Your account gets activated and credentials show up in the Managed tab.|
Any questions – firstname.lastname@example.org
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