Install Instructions for TechIDClient

Techs should use these instructions to install the TechIDClient part of TechIDManager. You should use these instructions if your company has setup TechIDManager and you need to get added as a tech to the system. You will need two pieces of information from your manager.

  • Client ID everyone at a company uses the same ClientID
  • User Name

We at Ruffian Software Inc. attempt to provide a white glove installation service and process. We are happy to setup a meeting to do all these steps with you, and anyone in your company. If you want help, then book installation assistance.

Step What to do Expected Result
Download the latest TechIDClient fromhttps://ruffiansoftware.com/category/techclientreleases TechIDClient_version_X.Y.msi downloaded to your computer
Run the TechIDClient_version_X.Y.msi file to install it TechIDClient installed on your computer
Run “Ruffian Software” -> “TechIDClient” from the start menu TechIDClient starts and shows a startup wizard.
Follow the setup wizard when TechIDClient starts for the first time.The  ClientID and Username from above are needed. All the information is filled out
Once the setup wizard is finished, go to the settings tab (by clicking the gear icon in the top right corner) and “Export Keys…” A text file with the keys to do a recovery if needed.
Let your manager know you have installed the TechIDClient so they can activate your account. Your account gets activated and credentials show up in the Managed tab.

Any questions – support@ruffiansoftware.com

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