Techs should use these instructions to install the TechClient part of TechIDManager. You should use these instructions if your company has setup TechIDManager and you need to get added as a tech to the system. You will need two pieces of information from your manager.
- Client ID everyone at a company uses the same ClientID
- User Name
We at Ruffian Software Inc. attempt to provide a white glove installation service and process. We are happy to setup a meeting to do all these steps with you, and anyone in your company. If you want help, then book installation assistance.
|What to do
|Download the latest TechClient fromhttps://ruffiansoftware.com/category/techclientreleases
|TechClient_version_X.Y.msi downloaded to your computer
|Run the TechClient_version_X.Y.msi file to install it
|TechClient installed on your computer
|Run “Ruffian Software” -> “TechClient” from the start menu
|TechClient starts and shows a startup wizard.
|Follow the setup wizard when TechClient starts for the first time.The ClientID and Username from above are needed.
|All the information is filled out
|Once the setup wizard is finished, go to the settings tab (by clicking the 3 horizontal bars in the top right corner) and “Export Keys…”
|A text file with the keys to do a recovery if needed.
|Let your manager know you have installed the TechClient so they can activate your account.
|Your account gets activated and credentials show up in the Managed tab.
Any questions – firstname.lastname@example.org