Techs should use these instructions to install the TechClient part of TechIDManager. You should use these instructions if your company has setup TechIDManager and you need to get added as a tech to the system. You will need two pieces of information from your manager.
- Client ID everyone at a company uses the same ClientID
- User Name
We at Ruffian Software Inc. attempt to provide a white glove installation service and process. We are happy to setup a meeting to do all these steps with you, and anyone in your company. If you want help, then book installation assistance.
| Step # | What to do | Expected Result |
| 1 | Download the latest TechClient fromhttps://ruffiansoftware.com/category/techclientreleases | TechClient_version_X.Y.msi downloaded to your computer |
| 2 | Run the TechClient_version_X.Y.msi file to install it | TechClient installed on your computer |
| 3 | Run “Ruffian Software” -> “TechClient” from the start menu | TechClient starts and shows a startup wizard. |
| 4 | Follow the setup wizard when TechClient starts for the first time.The ClientID and Username from above are needed. | All the information is filled out |
| 5 | Once the setup wizard is finished, go to the settings tab (by clicking the 3 horizontal bars in the top right corner) and “Export Keys…” | A text file with the keys to do a recovery if needed. |
| 6 | Let your manager know you have installed the TechClient so they can activate your account. | Your account gets activated and credentials show up in the Managed tab. |
Any questions – support@ruffiansoftware.com
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