There are many IT companies ignoring (or don’t know about) the identity regulations in HIPAA and for Credit Card Processing. This has lead to a scary amount of patient and financial data that is at risk. We, at Ruffian Software, have figured out how to manage the identities of technicians across the whole of a client base for an IT, or MSP, company to better secure patient data and limit IT, or MSP, exposure to lost data and to fines from an audit. In the process of making identities more secure, technicians are able to be more effective and profitable.
We at Ruffian Software are doing more to protect data and make technician access to remote domains and computers as safe and easy as possible.
Every technician gets a unique account on every domain with an ever changing password. The technician uses a special tool to see the password only when they need it, and only they can decrypt it. This method of continually changed access prevents a wide variety of hacking attacks based on passwords, and prevents all hacking because people share accounts or passwords or sharing credentials between domains. This also uses all the built in logging on all the windows tools to track access by user and protect data.