Emily Neary

How to Use Agent Groups in TechIDManager for Granular Rights Management

In TechIDManager, rights are assigned by connecting three core elements together:

• Agents and Agent Groups
• Techs and Tech

Automation, scripting, and AI workflows often require credentials to log into systems and perform tasks. However, embedding passwords directly in scripts or providing them in plaintext to AI tools is

Ensuring reliable and secure access to privileged accounts is critical for MSP technicians managing client networks. In an environment with multiple DCs TechIDManager can support redundancy and offline resilience, giving

When a technician logs in to an Entra ID Just-in-Time (JIT) account for the first time through TechIDManager, they’ll be prompted to configure multi-factor authentication (MFA). This guide

If you use TechIDManager with Kaseya VSA Live Connect and your credentials fail to send, you’re not alone. Several technicians reported a situation where they select “Send Credential,” wait for