Posts by: RuffianSoftware
January 19, 2021
TechClient Version 1.73
Changes for this release are Fixed issue with sometimes double typing domain name when sending just the user name. Added remembering of column sizes and window size. Download Tech Client version 1.73 x86
October 30, 2020
Central Host 1.71 and Management Console 1.71
Today version 1.71 of the Central Host and 1.71 of the Management Console were deployed to AWS to better server all existing and future TechIDManager clients. No action on clients parts is required to use the newest version. The most important change in this release is the[…]
October 14, 2020
DomainService Version 1.70
Changes for this release are Removed Tech account management changes. Download DomainService_version_1.70x64_release Download DomainService_version_1.70x86_release
October 13, 2020
TechClient Version 1.70
Changes for this release are Modified key sending to account for minor issue with sending keys with a “double hop” (remote access window in a remote access window). Download Tech Client version 1.70 x86
October 8, 2020
Benefits of TechIdManager
Remote Access for IT technicians is a sensitive security issue with HIPAA, Credit Cards, and all clients who value their data. Remote access for IT technicians happens so often that it needs to be efficient. TechIdManager accomplishes these goals in several ways. To be efficient and secure,[…]
October 6, 2020
Explainer Video
A video is a great way to quickly convey information, to help someone understand a new concept, to entertain and educate at the same time. After all a picture is worth a thousand words, and a video is a thousand pictures. So a video must, by simple[…]
October 10, 2019
DomainService Version 1.67
Changes for this release are Password length and complexity options Tech account deactivate changes. Download DomainService version 1.67 x86 Download DomainService version 1.67 x64
September 10, 2019
Deactivating a Technician
To deactivate a technician in a TechIdentityManager system do the following. Have a manager from your MSP/IT company uses the ManagementConsole to deactivate the technician. Logon to ManagementConsole Select the “Techs” page Click “Deactivate” for the new technician Within 1 hour of deactivating the technician they will[…]
September 10, 2019
Activating a new Technician
To add a technician to an existing TechIdentityManager system do the following. Have the technician install TechClient on their device using the ClientID that is unique to your MSP/IT company. Have a manager from your MSP/IT company uses the ManagementConsole to activate the technician. Logon to ManagementConsole[…]
September 9, 2019
TechClient Version 1.56
Changes for this release are Cleaned up interface Added images on buttons for copy/send Download TechClient version 1.56 x86