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Errors

TechIDManager Guide: Secure Use in Scripts, AI and Automation Workflows

September 5, 2025September 5, 2025 by Emily Neary

Automation, scripting, and AI workflows often require credentials to log into systems and perform tasks. However, embedding passwords directly in scripts or providing them in plaintext to AI tools is

… Read more
Categories Documentation, Errors, Short Videos

TechIDManager Guide: Configuring Redundant Domain Agents

September 4, 2025September 3, 2025 by Emily Neary

Ensuring reliable and secure access to privileged accounts is critical for MSP technicians managing client networks. In an environment with multiple DCs TechIDManager can support redundancy and offline resilience, giving

… Read more
Categories Documentation, Errors, Short Videos

TechIDManager Guide: TOTP MFA Setup for Entra ID JIT Accounts

August 25, 2025 by Emily Neary

When a technician logs in to an Entra ID Just-in-Time (JIT) account for the first time through TechIDManager, they’ll be prompted to configure multi-factor authentication (MFA). This guide

… Read more
Categories Documentation, Errors, Short Videos

TechIDManager Guide: Credential Sending in VSA Live Connect

September 5, 2025August 19, 2025 by Emily Neary

If you use TechIDManager with Kaseya VSA Live Connect and your credentials fail to send, you’re not alone. Several technicians reported a situation where they select “Send Credential,” wait for

… Read more
Categories Documentation, Errors, Short Videos

Resolving Silent Communication Failures Between TechIDAgent and TechIDHost

June 30, 2025June 27, 2025 by Ben Richey

While troubleshooting a password rotation failure on a server, an unusual issue came to light: the server was no longer updating credentials. Diving into the logs, the following recurring error … Read more

Categories Errors

Send Keys not working on TechIDClient macOS

April 23, 2025March 4, 2025 by Martin White

If TechIDClient.macOS stops being able to send keys (Send Both, Send User, Send Password) then these steps to update the privacy permissions are the first steps to try. 

TLDR (… Read more

Categories Documentation, Errors

Trouble Shooting: TechIDAgent is not doing the “right” thing

May 29, 2025January 17, 2023 by Martin White

Issue:

You’ve installed the TechIDAgent, but something isn’t working as expected. You might notice one of the following:

  • The agent isn’t listed in the TechIDPortal
  • It is listed in the
… Read more
Categories Documentation, Errors

Using non-US keyboard with TechIDManager

May 9, 2025August 15, 2022 by Martin White

By default TechIDManager’s TechIDClient that runs on Windows supports an standard US layout keyboard for the “Send Keys” functions. If you are getting the wrong characters typed with using “Send … Read more

Categories Errors, Technology
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