We’ve redesigned the TechIDManager website navigation menu based on user analytics and feedback from over 40,000 site visits. The new structure makes finding information faster and more intuitive for MSPs at all technical levels.
What Changed
New 5-Section Menu Structure
Before: 4 sections with mixed content types
After: 5 logical sections that follow your workflow
- Product (was: TechIDManager + Product Information)
- All product info, How It Works, Features, Pricing, and Demos
- New “Features” hub includes: Unique Accounts (coming soon), Just-In-Time Accounts, Vault Passwords, Mac Clients, Shared Accounts
- Getting Started (was: Installation Overview)
- Separate paths for new users vs. team setup
- Clear step-by-step guidance for implementation
- Insights (New section)
- Security Guides (was: White Papers which is also found in the resources section), Compliance Guides (was: Compliance frameworks and regulatory requirements), Newsletter, Blog, Videos, PAMCast Series
- All of your educational content and industry expert insights
- Resources (was: Partner Resources)
- All practical tools in one place: How-To Guides, Portal, White Papers, Releases, and Notices/Updates
- Support Center: FAQs (coming soon), Support Options, Schedule A Support Meeting, and Bug Bounty
- Improved support options with meeting scheduling
- Company (streamlined)
- About us, careers, trust & security information
Content Improvements
- Everything is now written in clear, accessible language while maintaining technical accuracy
- Clearer labels: “Security Guides” is “White Papers”
- Logical grouping: Related content now lives together
- User-focused language: “How-To Guides” instead of “How to articles”
Key Benefits
✅ Faster navigation – Find what you need in fewer clicks
✅ Clearer user paths – Separate flows for evaluation vs. implementation
✅ Better support access – Better support center with meeting scheduling
✅ Improved mobile experience – Streamlined menu works better on all devices
Popular Pages – New Locations
Based on our most-viewed content, here’s where to find key resources:
No Content Removed
All existing pages and resources remain available, just better organized. Bookmarks to specific pages will continue to work.
What’s Next
- New FAQ launching in Resources and Unique Accounts section launching in Product > Features
- Improved search features
- Additional insights and resources based on demand
- Improved mobile responsiveness
Questions or Feedback?
We’d love to hear from you. Contact our team at sales@techidmanager.com or schedule a meeting through Product > Demos.
Resources
What is TechIDManager – How It Works
Watch: How Auto-Rotation Works (2-min video)
We, at 𝐓𝐞𝐜𝐡𝐈𝐃𝐌𝐚𝐧𝐚𝐠𝐞𝐫, are protecting data. We are making technician access to remote domains, networks, and computers as safe and easy as possible. Join us for a 𝐃𝐄𝐌𝐎 𝐃𝐀𝐘. First Thursday of every month at 1:00 PM EST for a live demo. See for yourself why 𝐓𝐞𝐜𝐡𝐈𝐃𝐌𝐚𝐧𝐚𝐠𝐞𝐫 is the best solution for IT Providers to Stop Sharing Admin Accounts!
We’re committed to making secure, compliant technician access effortless. Because your MSP shouldn’t have to choose between security and efficiency.
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As always user feedback is welcome, if there are any issues, or you would like to be a part of our TestFlight to test new features contact us at support@ruffiansoftware.com.
The TechIDManager Team
This update affects website navigation only. No changes to TechIDManager software function or management portal access.
