Setup of DomainService for TechIdentityManager
March 29, 2019
March 29, 2019
This document describes how to setup the DomainService that runs on each domain (or workstation in a workgroup) to create and manage identities for technicians.
Definitions:
Target Machine – Domain Controller, or a machine not in domain, where identities will be managed
Client ID – Guid assigned by RuffianSoftware in the form XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX where X is an alphanumeric character. If you don’t have one yet Request a Client ID.
DomainService.zip – File with all the required executable parts of the DomainService from the CD or downloaded from the RuffianSoftware webpage for the DomainService. Usually DomainService_V_B.zip where V is the version and B the architecture (86/64)
Install Folder – Folder on the Target Machine where all the domain service files will reside. By convention this is c:\Program Files\RuffianSoftware.
Steps:
- Copy all DomainService.zip to the Install Folder on the Target Machine. Extract the contents of DomainService.zip
- From an administrative commandline[1][2] in the Install Folder run the following commands
DomainService install clientguid {Client ID} friendlyname {FN}
- Don’t put the brackets {}.
- Replace {FN} with a name to see in the TechClient tool to easily identify this domain when searching for a username/password combination.
- Replace {Client ID} with the Guid assigned from RuffianSoftware
- The command should finish with something about success like this:
- From an administrative commandline run the following commands
net start RuffianDomainService
- The command should result in a message about the service started successfully like this:
At this point the domain will be assigned to the “All Domains” domain group in the Management Console and any techs and rights assigned with “All Domains” in a DomainTechRights group will be created.
[1] Optionally “rmmname {RN}” can be added to this commandline to specify an RMMName. RMMName is also shown in the TechClient for searching.
[2] The DomainService commandline can be rerun at any time to change or add names.