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FAQ

Pay-As-You-Go Setup (July 2024)

August 2, 2024 by Martin White

Here are some simple instructions on how to setup a Pay-As-You-Go subscription in an Azure, Entra ID, O365 tenant. Please understand that Microsoft is always changing the details of this … Read more

Categories Documentation, FAQ, Installation

Ninja Remote and “Send Both”

August 24, 2023 by Martin White

Ninja One has a robust RMM and remote connection tool. Many TechIDManager partners use it. To get the “Send Both” functionality to work with the built in remote connection tool … Read more

Categories Documentation, FAQ

How to enter User Name on non-domain joined machine for local admin accounts

May 12, 2025March 12, 2023 by Martin White

When creating tech accounts with TechIDManager on a local computer that is NOT domain joined, and when using “TechIDAgent.exe HideOnLoginScreen” there is normally no way to type in a user … Read more

Categories Documentation, FAQ

Benefits of TechIdManager

October 8, 2020 by Martin White

Remote Access for IT technicians is a sensitive security issue with HIPAA, Credit Cards, and all clients who value their data. Remote access for IT technicians happens so often that … Read more

Categories Documentation, FAQ

Why NOT single sign on for MSP Technicians accessing HIPAA networks?

June 20, 2019 by Martin White

In this Facebook/Gmail/Outlook365 oriented world there is a lot of talk about single sign on for accessing various networks. This might seem like a good solution to allow technicians to … Read more

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