Starting with TechIDAgent version 2.0, you can now set the following technician account attributes per domain via the command line:
User Name
Display Name
Account Description
As of version … Read more
By default, TechIDManager creates the following groups:
All Techs – Includes all techs added to TechIDManager.
All Domains – Includes all agents added to TechIDManager.
All Rights – Includes all … Read more
If you want to put TechIDClient on a second computer for a tech, and have access to the same credentials, then use the directions: https://ruffiansoftware.com/putting-techclient-on-a-second-computer/
If they have lost a … Read more
Starting with TechIDAgent version 1.90, an AD-OU feature is incorporated. This allows managed privileged technician accounts to be created in—or moved to—an Organizational Unit (OU) within the Active Directory (AD) … Read more
Remote Access for IT technicians is a sensitive security issue with HIPAA, Credit Cards, and all clients who value their data. Remote access for IT technicians happens so often that … Read more
A video is a great way to quickly convey information, to help someone understand a new concept, to entertain and educate at the same time. After all a picture is … Read more
To deactivate a technician in a TechIDManager system do the following.
To add a technician to an existing TechIDManager system do the following.
… Read moreTechClient is the piece of the TechIdentityManager system that is installed on the computers, and mobile devices, of each technician. TechClient retrieves and shows the passwords to the technician based … Read more
To change a the “bitness” of a DomainService client from x86 to x64. This might be required if the wrong version is initially installed or some other situation causes the … Read more
