Documentation

To deactivate a technician in a TechIdentityManager system do the following. 

1. Have a manager from your MSP/IT company uses the ManagementConsole to deactivate the technician.
   1. Logon to ManagementConsole
   2. Select the

To add a technician to an existing TechIdentityManager system do the following. 

1. Have the technician install TechClient on their device using the ClientID that is unique to your MSP/IT company. 

TechClient is the piece of the TechIdentityManager system that is installed on the computers, and mobile devices, of each technician. TechClient retrieves and shows the passwords to the technician based … Read more “Setup of TechClient for Version 1.X”

To change a the “bitness” of a DomainService client from x86 to x64. This might be required if the wrong version is initial installed or some other situation causes the … Read more “Changing DomainService from x86 to x64”

This document describes how to setup the DomainService that runs on each domain (or workstation in a workgroup) to create and manage identities for technicians.

The DomainService should only be … Read more “Setup of DomainService for TechIDManager”

We at Ruffian Software believe that the management of the identities (logins, password, and permissions) of IT technicians should not be a burden on the technician or the IT company … Read more “Why create “TechIDManager”?”