TechSignupStyle – TechFirst vs ManagementFirst
When TechIDManager was first released, we used a TechFirst signup process for Techs. We have added a ManagementFirst signup process for Techs. So what is the difference?
TechFirst – A … Read more
Putting TechIDClient on a second computer
Techs should use these instructions to put an installation of TechIDClient on a second computer to get access to the same set of credentials from two (or more) computers. You … Read more
Adding a Co-Managed tech
Co-Managed: A situation where the MSP provides IT service to a company, and there is an employee of that company that also does IT service for that company. There could
… Read more Using non-US keyboard with TechIDManager
By default TechIDManager’s TechIDClient that runs on Windows supports an standard US layout keyboard for the “Send Keys” functions. If you are getting the wrong characters typed with using “Send … Read more
TechIDAgent.Windows- How to update
Note: These instructions work for TechIDAgent.macOS as well; most command lines from TechIDAgent.Windows work the same in TechIDAgent.macOS.
TechIDManager TechIDAgent does not do auto-updates. We do provide PowerShell scripts with … Read more
Migrate domain to a new server
Every now and then you will want to, or have to, migrate an AD from from domain controller to another. You can just uninstall TechIDAgent from the old one and … Read more
EntraID (Azure AD) Install Instructions
Note: versions 5.5 and newer should follow these instructions.
TechIDManager agent installs in EntraID (Azure AD) to give MSPs the same ability to create a unique account for every tech … Read more
Azure AD integration – How to update versions
TechIDManager integrates with Azure AD to give MSPs the same ability to create a unique account for every tech on every tenant that they help manage. Each tech gets a … Read more
Install Instructions for TechIDClient
Techs should use these instructions to install the TechIDClient part of TechIDManager. You should use these instructions if your company has setup TechIDManager and you need to get added as … Read more
UserName/DisplayName/AccountDescription feature in TechIDAgent piece of TechIDManager
Starting with TechIDAgent version 2.0, you can now set the following technician account attributes per domain via the command line:
User Name
Display Name
Account Description
As of version … Read more
